How do I update my city as it appears on customer's credit card statements?

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Excursionist
12 0 5

My business moved 6 months ago. I updated all of the information in Shopify. But my old city appears on customer's credit card statements. How do I correct this?

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Trailblazer
193 25 47

Hi, I think you need to contact with shopify support team.

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If your problem solved then Like & Accept this Solution.
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New Member
2 0 0

did you try:

 

1. Home

2. settings to the bottom of the page on the left (looks like the cog)

3. General

4. Store Address

 

does that work?

 

NOTE: i am not an expert, just saw it there.

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Excursionist
12 0 5
Thanks but I did that when I moved.
However, the old city still appears on my customer's credit card statements.
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