How many of your customers pay with Paypal?

New Member
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I almost to got my first customer 3 hours ago. He clicked checkout and filled his address already. But for some reason, he didn't pay. Maybe he doesn't know that he can use credit card with Paypal, that's my guess. I only have Paypal option for now.


And my question is .. how many of your customers pay with Paypal and do people know that they can use credit card with that?

Shopify Staff
Shopify Staff
1106 108 272

Hey there, @ChristWang 


Bo here from Shopify Support! 


That is a really great question. While you can checkout using a card on PayPal i.e. use a card associated with your PayPal account to pay with, you still need to have a PayPal account to complete the purchase. Your customer will be prompted to log in and so if they do not have a PayPal account their checkout process can be halted. 

Would you like me to take a look at your store to see if there is anything that would prevent someone from checking out? Are you currently running targeted ads for your store? How is your traffic? 


I look forward to hearing from you.



Bo | Social Care @ Shopify
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