How to Remove Partil.ly

GWTW
Tourist
6 0 1

Hello -

 

Newbie here. I purchased my first Shopify store and I am trying to adjust some items before I start to advertise it. The previous owner has Partial.ly as one of the payment options, I'd like to remove it. However, even though I have removed the code snippet from the cart (liquid theme) it still appears when I look at an individual item as an option in the add to cart. 

How do I remove it globally?

Thank you in advance for your help.

 

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Hank
Shopify Staff
Shopify Staff
1072 120 169

Hi, @GWTW,

Hank here from Shopify.

Is it something that is visible on the website or just when something is added to the cart? If so, are you able to share your store URL so that I can take a look at this?

Or is it still listed within Settings > Payments and you may need to disable it?

When you purchased the store, did the old store owner disable their preferred payment gateway?

Let me know, and I'll happily assist you further!

Hank

Hank | Social Care @ Shopify 
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GWTW
Tourist
6 0 1
Hi Hank,

Thank you for getting back to me.

It is visible on the website before adding to the cart.

Here is a sample URL:
https://gwtwstreetwear.com/collections/shirts/products/soda-water you can
see the option for flexible payments.

I have searched for Partil.ly in my Payments and I can't find it.That was
my first thought to just disable it but I couldn't find it.

The previous owner disabled the Partial.ly API. I want to keep Shopify as
my card processor and replace Partial.ly.

Kind regards
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Hank
Shopify Staff
Shopify Staff
1072 120 169

Thank you for sharing your store URL with me which allowed me to see the issue.

It sounds like it has been written into the theme code if it is not showing within the payments page.

You can disable the dynamic checkout options within your product page which would hide this from your products, but that would also hide other accelerated gateways like Shop pay or PayPal, etc. 

Another option is reaching out to your theme developer for assistance. Depending on what theme you have, will depend on the support available for you. If unsure of what your theme is, and to find out who supports this. you can do the steps listed in this guide.

If it is a Shopify theme, let me know and I'll assist you further!

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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GWTW
Tourist
6 0 1
Thank you, I will find who the developer of the theme is.