How to automate FBA shipping notifications?

New Member
2 0 2

I have set up Amazon to fulfill orders. I can see the orders being sent by Amazon, but my customers are not receiving an email with the shipping confirmation/tracking number. This was working fine when I was using Fulfillrite. How can I get the shipping emails to go out?

Shopify Expert
875 72 205

If you're using an app, they can make that happen for you.

If you're manually requesting the orders, then I think you can select a box to notify the customer (I haven't done it manually in a year but it used to work like that).

Founder of Speed Boostr (Shopify optimization and dev agency).
Creator of Theme Scientist (A/B testing app).
Creator of Order Automator (app that auto tags + fulfills orders, send emails).
Creator of Tip Jar (add a tip button to your store).
Creator of Shopify Analyzer (first performance analysis tool specifically for Shopify sites).
My team also builds custom apps and automated solutions.
Enjoy the adventure!
New Member
22 0 0

HI Lorikeet! 


This is a setting within Shopify. Check out this video that shows you how to turn on and off automatic Amazon fulfillment and email notifications!


Below are some resoures for you that include videos, FAQ's, and more information about our apps!
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