How to block a payment method for specific customer

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Tourist
5 0 2

We would like to disable a specific payment method when specially tagged customer.

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Shopify Staff
Shopify Staff
546 64 130

Hey, @hlmo 

 

At this time, it's not possible to set or restrict payment methods for your customers checking out on your store based on a customer tag. Payment methods are a store-wide feature that cannot be segmented out based on conditions. 

 

With that said, is there a particular reason why you want to limit the customers available payment methods? If there is anything else I can help you with, please let me know.

 

 

Dirk | Social Care @ Shopify 
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Tourist
5 0 2

thanks for answering
my goal is to show only the manual payment method to a group of trusted users, is there any way to achieve this

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New Member
1 0 1

This is something we really need too.

Our use case is that we want to have all of our customers paying by credit card to lessen the accounting workload of tracking Direct Debit payments.

However we have a couple of big customers who insist on Direct Debit and they are big enough that we have to allow this for them. But we don't want it to be an option for the others.

And no, leaving it available and then just telling them afterwards that they can't use it is not acceptable as that just upsets people.

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Tourist
4 0 1

I would like to have this feature to only allow bank-transfer/invoice payment option to wholesale customers. I don't want to offer this to regular customer as cash-collection becomes a headache otherwise.

It seems Shopify-plus enables this but it is way too expensive for SMB while wholesale channel is a very common way to sell for SMB.

Any updates on this?

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New Member
2 0 1

I would also like this feature for trade customers where we give a discount and want these customers to pay by bank transfer as we cannot bear the cost of payment fees in addition to the discount.

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New Member
1 0 0

Yes, same here.
We want to allow our resellers to select payment per invoice but certainly don't want all other customers to be able to use this method!

This is NEEDED BADLY!!!

Currently we tell these customers to create their carts and abandon them, then contact us, so we finish their order.

An ugly hack.

Especially, as you do not allow the shop owner to convert an abandoned cart into an actual order. So we have to copy everything by hand. SUCKS!!!

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