Hey there @Dardanberlin!
Ryder here, from the Social Care Team at Shopify. Thanks for posting! We've recently introduced our Shipping profiles which is currently in beta, and are in the process of releasing it to all our merchants this Fall.
If you already have the Shipping profiles feature in your Settings > Shipping, you'll know because it'll look like this:
With Shipping profiles, you aren't able to set specific shipping ranges for an entire collection; however, you can set them for multiple products. Once you're in your Shipping settings, you can click Create new profile in the top right corner of your Shipping profiles. You can name this profile your Collection name to make it easier for you to distinguish.
In the Products section, you'll be able to search for products to include in this profile. You can then confirm or update the shipping origin address and create shipping zones for the countries you're shipping to and what rates you want to charge. Here you'll be able to offer a flat rate, or create conditions for rates to display based on the customer order's weight or pricing. Each shipping zone (countries or regions) can be set to have their own rates. Once you've made the changes, don't forget to click Save! You can then test the new settings in your storefront by adding the products into your cart and including an address within your set region in the checkout. You should see your new rates displayed on the Shipping page of the checkout.
I know there's quite a bit of information here, so please let me know if I can clarify anything!
I was looking for similar requirements and was reading about the new Shipping profile feature. Its currently not activated for my shop, but is there a way for @Ryder to activate it specifically for a shop?
Hey there, @Jackie_Chung!
We don't normally have a way to activate the Shipping Profiles before it's automatically rolled out to all our merchants this fall. That being said, I'd be happy to check with our Shipping Profiles Team to see if there's anything that can be done. I've gone ahead and emailed you at the email address associated to your Community Forums account to verify your Shopify store account. If you can please respond to it from the correct email address associated to your store I'll be able to access your account and touch base with the team.
Looking forward to hearing from you soon.
Hi, I've mixed of shippable products and self-collection products. So I've setup various shipping profile for them. But when a customer added both shippable and non-shippable products into a cart. The self-collection has been overwritten to free shipping which is incorrect. How do I default the entire order to self-collection when there's a mixed of products?
Unfortunately, Shopify only offers two methods to their rates blending at the moment:
1. Shipping methods of the same name will be blended together.
2. Cheapest shipping method from each profile is blended
If you're open to using a third-party app, Intuitive Shipping can definitely solve this problem for you with our advanced blending system. You can create separate scenarios for each product type (similar to profiles), then choose the proper blending method for the cart. You can also add conditions to further refine which methods will appear based on defined criteria such as if Collection A is in the cart then do not return Same-Day Delivery.
Let me know if you have any questions.
Hey there, @fakenylon!
Great question! As @Joel-Reeds mentioned, if your shipping rates are under the same name, they'd be added together and shown to the customer at checkout - even if they're in different shipping profiles. For example, with the name "Standard shipping" here:
If your rates have different names, then the cheapest options would be added together and shown at the checkout:
In this example, Standard shipping and Basic shipping are the cheapest options, so they've been combined to offer "Shipping - $5" at checkout. Do you currently have free shipping offered in all your shipping profiles?
Another thing I'm interested in clarifying with you is what you mean by "self-collection" products. Are you selling services or digital downloadable, or just products products that don't require shipping?
If you have products that will never require shipping, you can simply uncheck the "This is a physical product" box on any product page:
If you have several products like this, you can also use the Bulk Editor by going to the Products section of your Admin and selecting the applicable products (or all products) and clicking "Edit products" at the top:
In the "Add fields" drop down, you can then select "Requires shipping" under "Shipping", which will populate a new column. You can then go down the list and uncheck any products that you don't ship out:
Any products that have "This is a physical product" or "Requires shipping" unchecked will not display rates at checkout - if they're alone in the cart. If there are other products in the cart, a shipping rate will be displayed based on the shipping profile conditions.
If these "self-collection" products are sometimes shipped, then you'll want to setup price-based shipping rates for those products specifically. You can title it "LOCAL PICK-UP ONLY", and charge free-shipping. It sounds like this might be what you currently have setup, is that right? If your customer does have additional products in their cart, then the free option will be combined at checkout with the cheapest option of any other product shipping rates. Alternatively, you can look at using the Store Pickup Click and Collect app.
What confuses me is that your rates are displaying as free shipping as a result of the combined option. Are the shippable products you're referring to in shipping profiles with free shipping as an option as well? If so, it sounds like the two free rates might be combining. If you have a third-party shipping app installed, this can also effect what rates are displayed at checkout.
I'd be happy to take a deeper look into your Shipping Settings for you and see if we can set them up in a way that works appropriately for your business. I've gone ahead and sent you an email to your Community Forums email address, if this is the same email address you use for your Shopify store then you can simply respond and I'll be able to authenticate you and access your account. If you use a different email address, you can CC the correct email address and reply to the thread through there.
I hope this information helps, and I hope to hear from you soon!
The original question was about adding a whole collection to a shipping profile. However, the answer seems to have been to search for each product. Is there a way to actually add a whole collection? I am working on a store that has over 300 products and about 20 variations per product so it would take forever to select every single product I need for the shipping profile
If you're open to using an app to expedite this process for you, our app Automate Shipping Profiles will do what you're looking for.
The app allows you to create a set of conditions for each profile (e.g. Collection > Equals >Shirts). Once all of your profile conditions are in place, you can run a bulk update for all your existing products. The system will assign the various product variants to their corresponding profile based on the defined criteria.
All newly added products, as well as updated products, will be automatically processed through our system to ensure your product catalog is always assigned to the correct profiles.
Let me know if you have any questions.