How to stop accepting eChecks

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Over Black Friday a customer paid with an echeck. Our PayPal account setting does not allow eChecks. I’m not sure how this happened but it was a huge mess because the check didn’t clear for over two weeks. PayPal advised us to cancel the order. Now the check went through last night even though PayPal assured me that it wouldn’t. Is there a way in Shopify to block eChecks since PayPal isn’t doing it?
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Shopify Staff
Shopify Staff
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Hello, @KristinG.

 

Elias here with Shopify Support. Thank you for this inquiry.

 

I hope you and your business had an amazing Black Friday and Cyber Monday! I understand that eCheck payments can be a bit of a problem, especially since they take a longer time to clear. Blocking eChecks payments is not a setting found on Shopify; however, you can block eChecks payments directly from your PayPal dashboard

 

Is this what you were looking for? If you have any other questions about payments, don’t hesitate to let me know in the thread!

Elias | Social Care @ Shopify 
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