I just launched my store today and so far it is going well. One strange issue is that my customers are only able to order oneitem at a time. if they try to order more than one item they get this error: "There are no shipping methods available for your cart or destination."
I am using the USPS first class domestic shipping option with USA as the zone.
thanks for any help.
Solved! Go to the solution
I’m Helen from Shopify Support. Congratulations on your launch and your first sales! Sounds like you are off to a great start.
One of the requirements for a shipment to be eligible to be sent via First Class mail with USPS is that it must weigh 13 oz or less. Therefore, I suspect that the weight of the multiple items added to the cart for these purchases exceeded this weight category.
Let me know if this helps!
Helen | Social Care @ Shopify
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