I'm sorry my English is awful, I'm french can you help me?

New Member
2 0 0



I'm stuck when I try to activate Fulfillment by AMAZON I have this message : 

"Invalid seller account type.
You have signed in with an account that is not eligible for Amazon MWS. For a list of eligible Amazon seller accounts, please go here: https://developer.amazonservices.com/faq.html#mwsSellers
To sign in again with an eligible account, please click here: https://sellercentral.amazon.com/gp/mws/registration/register-logout.html"

Amazon didn't support me... Maybe you can help me.
Can you tell me why my account is not eligible ?
How can I do to eligible it ?

Thanks again for your time,
I look forward for your answer.

Best regards


New Member
1 0 0

have you signed up for an seller account with Amazon?

Shopify Staff
Shopify Staff
836 50 106

Hi there Chach!

Don here from Shopify!

I just wanted to check in to see if you are trying to use the built-in Fulfilment by Amazon functionality in the Shopify admin or an external app?

If using the built-in functionality your store would need to be based in the USA as outlined in that guide.

If your store is based anywhere else you'd need to look at using a fulfilment app for FBA as the native functionality is US-only at the moment.

Check out the guide above and if your store is based in France or any country other than the USA then consider picking up an app to facilitate this. :)

All the best!


Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog