If i deactivate shopify payments, will I be able to activate it again?

Highlighted
New Member
4 0 0

Kind of a dumb question but if I deactivate shopify payments (to switch the country) will I be able to activate it again?

0 Likes
Highlighted
Shopify Partner
74 5 15

The answer is, yes. If you deactivate Shopify Payments feel free to reactivate at anytime.  No problem.

 

Avoid reactivating Shopify Payments if you sell a prohibited product such as CBD oils, kratom, vapes and so forth. Explore the list of Alternative Payment Providers to avoid violating Shopify's Payment Policy regarding prohibited merchandise.

https://www.shopify.com/legal/terms-payments-us

 

If you do sell prohibited merchandise, simply activate a 'MANUAL PAYMENT METHOD'.

 

Happy Selling,

Kevin James

Certified Front-end Developer/Coder

Shopify Approved Partner

kevin@kjproweb.com


@julianpmcaf wrote:

Kind of a dumb question but if I deactivate shopify payments (to switch the country) will I be able to activate it again?



@julianpmcaf wrote:

Kind of a dumb question but if I deactivate shopify payments (to switch the country) will I be able to activate it again?


 

Kevin James
Expert Web Developer & Shopify Partner
0 Likes
Highlighted
Shopify Staff
Shopify Staff
692 73 109

Hi, @julianpmcaf

 

My name is Helen and I work for Shopify. This is a great question.

 

@kjproweb is correct. You can reactivate Shopify Payments after deactivating it to switch countries. Once you switch your store location in ‘Settings > General’, return back to ‘Settings > Payment Providers’ to reactivate it. It will look like this:

 

28-15-yy50o-udsb0

 

Let me know if I can be of any further assistance.

Helen | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

0 Likes
Highlighted
New Member
4 0 0
I deactivated shopify account and change the country but now shopify payment in payment providers is not showing for reactivation. Can you guide me how to reactivate it?
0 Likes
Highlighted
Shopify Staff
Shopify Staff
692 73 109

Hi, @Sundus_Ali

 

I am happy to help!

 

Could you please confirm for me that Shopify Payments is available in the country that you changed your settings to? See here for the list of supported countries.

 

Thank you,

Helen | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

0 Likes
Highlighted
New Member
4 0 0
Yes. I changed from US to UK. That's why I had to deactivate shopify payment first. After that shopify payment option in payment providor is not visible to activate.
0 Likes
Highlighted
Shopify Staff
Shopify Staff
692 73 109

Thank you for confirming, @Sundus_Ali!

 

I will need to look directly at your account to determine why the option is no longer there for you. Therefore, I am sending you an email so that we can proceed with the next steps. Please keep an eye out for that email and kindly reply at your earliest convenience.

Helen | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

0 Likes
Highlighted
New Member
2 0 0
I also got this problem how to fix it plz
0 Likes
Highlighted
New Member
2 0 0
Hello I got a problem!! I have been deactivated Shopify payment but now I want it back but when I go to payment provider It not show a Shopify payment button to activate How to fix it plz
0 Likes
Highlighted
Shopify Staff
Shopify Staff
692 73 109

Hi, @Wmoptional

 

Thanks for reaching out about this. I’m happy to look into it for you.

 

Have you changed either, the types of products being sold in your store, or your store address recently? 

 

Shopify Payments is available in certain regions only. Additionally, the use of it could be removed if the products being sold do not abide by the Shopify Payments Terms of Service.

 

Therefore, as a starting point, could you please confirm: 

 

  • Your store address is in one of the countries on this list?
  • Your products are not part of the prohibited businesses found in the same document above. (However, if this were the case, you would have received an email regarding it. Please check your inbox as well).

 

Let me know what you find!

 

Helen | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

0 Likes