International shipping from UK

[Lily_Reichel]

Hi, I know this might be an old topic. But I'm new to this business so would appreciate any advice.

I have a UK based women's clothing shop. Our customers are mostly from UK, but lately we start to get orders from US and other European countries, such as Ireland, Germany, etc. We some times have 5 international deliveries each week, sometimes none.  I'm using Royal mail now but the service seems to be quite slow. Also tracked service is quite expensive (around £10-12 each item, small parcel, around 200-400g) Our clothes are priced around £20-40 so this is a big cost to customers. We have Royal mail business account set up. For UK it's really good offering. But for international, there isn't any discount. Any other options that anyone can recommend? Thanks.

[SharonReeds]

Hey there! 

Have you looked into DHL? They have very competitive international shipping rates, especially with DHLeCommerce. They're definitely worth looking into :) 
 

[Fulfillrite]

Hi Lily,

I would look into Easyship (easyship.com) for your shipping. They have multiple options you can choose from, and they shop the cheapest rates, and make suggestions for timing and value. We have done some business with them recently and found them to be really helpful.

Good luck!

Michael

[Lily_Reichel]

Thanks Michael. I had a look. It seems that they only ship from US and 3 other countries. They don't ship from UK as it's not avaialbe on the drop down menu.

[Fulfillrite]

Hi Lily,

Thanks for correcting that! I appreciate it, and will update our files accordingly.

I will see if we have worked with other partners who might be able to help you. If you'd like me to send you a direct email, that can work as well. my email address is michaels@fulfillrite.com.

Michael

[babyandthegang]

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Hi,

I'm a bit late to the thread but I'm a UK retailer that sells baby products and I want to order shipping to the US and Europe but I'm just wondering which is the best shipping service to use and how to set it up in my store.

Has anyone has problems with customs?

Thanks Helen

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[Steve112]

I think something like Easyship might be just what you’re looking for.

They’re actually launching in the UK in November 2019 and offer access to dozens of global couriers like UPS, FedEx, DHL with shipping rate discounts of up to 70%.

Would definitely recommend checking them out!

[HariKrishna]

Have you checked out FedEx? They have good rates and also handle international shipping well. You can use an app like FedEx Rates, Labels & Tracking app and use your own account to handle international as well as domestic shipping.

[Anindo]

I would recommend to try using UPS, FedEx and DHL and check among the 3 which one's cheaper for you. If you would have use your own account since the time this was posted, by now, there is a high chance that you would have got a huge discount on that account. Hence, it is always wise to use your own account and slowly as the volume increases, renegotiate your contract. This theory works for any carrier. The only thing that you need to do is use an app to make use of the negotiated rates. An example app would be the Multi Carrier Shipping label app.

[JulesES]

Hi Lily, are you still looking for an alternative? I saw your exchange with Michael and just wanted to give you a quick update. At Easyship, we now propose shipping options from the UK (Hermes, DPD, FedEx, DHL Express, UPS and P2P). I would recommend having a look at the different services to check what can be the best shipping option for you. You also mentioned that Royal Mail was a little bit slow for you, what delivery times were you looking at? We have a free shipping rate calculator tool online where you can compare delivery times and rates and see if it suits your business needs.