Is there a way to have Shopify to update the PayPal transaction status to 'Complete' ?

instasuccess
New Member
8 0 0

Is there a way to have Shopify to automatically update the PayPal transaction status to 'Complete'  once i have fulfilled the order in Shopify?
As of now I have to wait 21 days for the PayPal transaction to clear, or manually update all transactions, which is impossible as I get 100's of orders some days. My product is a digital service so its usually fulfilled and delivered the same day. Thanks!

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Oliver
Shopify Staff
Shopify Staff
384 42 71

Hi, @instasuccess !

I'd definitely recommend checking in with PayPal's team on this since the transaction takes place on their gateway and the hold would be put in place on their end. Delaying the funds availability is a common industry practice that was likely implemented to help ensure the safe and secure transfer of funds for both the buyers and sellers. You can get in touch with them via their Help Center here.

Warm regards,

Oliver | Social Care @ Shopify 
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