Is there any way to make customers pay for the shopify Stripe fees?

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New Member
1 0 0

Hello there,

I'm currently doing well in with my website but I realise I've been losing quite an amoun due to the fees. 
Is there any way to charge customers for the Stripe fees?

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Shopify Staff
Shopify Staff
236 0 47

Hey, Khai!

My name is Aaron, I'm a guru here at Shopify!

I'm afraid there isn't a way to pass along those charges directly - any fees from a gateway do go to the merchant, and can't be charged directly to the customers.  That said, you always have the option to add a markup to your products to cover the costs you're incurring there.  You could do this by raising the price of the product themselves, or adding an additional markup to your shipping rates - if you'd like to maintain transparency for your customers, you could rename those rates to say "Shipping and processing" or something similar!

Hope that's helped!  Please feel free to give us a call or start a live chat at any time, we're open 24/7 for your convenience and always happy to assist!

Cheers,

Aaron | Shopify Guru

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Explorer
41 0 19

yeah you would have to raise your price or the shipping cost.  Just another cost of doing business. 

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