Issue with custom shipping vs UPS shipping

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New Member
7 0 0

Hi all,

 

This is my first post and could use some help with this! We are using the UPS shipping calulator which works great, BUT, we have a few products that require special shipping, so the UPS price based on weight is WAAAAAY too low. I have created a custom shipping price for these items, but it ALSO shows the UPS price at checkout which is much lower. I've even titled the custom shipping "MUST SLECT THIS SHIPPING OPTION" but many still choose the other, cheaper option. I've asked Shopify and they said I cannot turn off UPS shipping for certain item, so...Does anyone out there have any ideas of what I can do???

Really appreciate it, looking forward to hearing your responses!

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Shopify Partner
87 0 14

Hello, Ty. It's a little pricey, but it looks like this app should cover what you're looking for: https://apps.shopify.com/advanced-shipping-manager-for-shopify

SKULabs - The fastest way to get your orders out the door (https://skulabs.com/)
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Shopify Partner
555 1 19

@Ty_Collins : To handle such a scenario, you need to hide certain services for certain products. This can be achieved using the Multi carrier shipping label app

using which you can mark each product with a unique product type. Then corresponding shipping rules can be created to hide/show service based on product type.

Product Owner @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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