Issue with free shipping

Jessc19
New Member
1 0 0
My store is set for free shipping over $100. I can see this shipping rate in my shipping options. I've just had a customer checkout with a $112 order and it's charged the shipping fee.
I had an order earlier for over $100 that wasn't charged shipping. I don't know what's changed.
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Jason_Beacon
Shopify Partner
182 6 29

It's hard to pinpoint your problem, without knowing the particular shipping rates you have set.

I would recommend you double-check the Shipping rates "rules" that you have set.

Perhaps you had a different set of rates based on the location of your buyers.

 

 

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https://apps.shopify.com/beacon
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