Issues with checkout and payment

Teriksha
New Member
1 0 0

Hi so my site has been up for about a week before I had to pull it down because of issues I am facing at check, when customers click on the paypal option an error comes up, it doesn't take you to the paypal page, is there anyone that can help me set up the payment and checkout correctly

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Ted
Shopify Staff
Shopify Staff
1200 102 127

Hi @Teriksha,

Ted here from Shopify, thanks for posting your query! 

I'd need to replicate or view an example of the error you're seeing to help you here. Could you share your store's URL with me here and I'll take a look? If you would prefer to chat with our support directly, our live chat, email and callback support can help you here too. 

Let me know how this goes and if there is anything else I can help you with, I'm happy to help!

Many thanks, 

Ted | Social Care @ Shopify 
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