Klarna logo don´t show up in footer - theme:Debut

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New Member
1 0 1

Hello everyone,

I have Klarna as one of a payment method in my shop, but there is no logo showing up in the footer meny where the other payment methods/icons are listed. I could see that there is no icon for Klarna in the Snippets folder. Is it because of that? I would really appreciate if someone could help me solv this problem.

Debut theme 

Thank you

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New Member
2 0 0

I have the same problem. Could you solve it?

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Shopify Partner
56 3 10

The logic for the payment icons in the footer depends on each theme's code. If the footer icons aren't showing the desired icons (or some themes are sometimes including Klarna icons that don't match the activated Klarna paymetn gateways), we recommend to first check with the theme developers.  If that doesn't resolve the issue, the theme code can be directly edited in the Shopify admin (under Online Store->Actions->Edit code), e.g. sections/footer.liquid

The Klarna payment icon assets are available via the Shopify CDN (links below).  It would be best for the theme to pull them as with other payment icons in case those links would change in the future, but if that isn't an option, hopefully this workaround can help!

 

 {%- assign payment_icons_available = 'amazon_payments,american_express,apple_pay,bitcoin,cirrus,dankort,diners_club,discover,dogecoin,dwolla,forbrugsforeningen,interac,jcb,litecoin,maestro,master,paypal,stripe,visa' | split: ',' -%}
<ul class="payment-icons list--inline">
{% for type in shop.enabled_payment_types %}
{% if payment_icons_available contains type %}
<li class="payment-icon">
{%- assign icon_name = type | prepend: 'icon-' -%}
{% include icon_name %}
</li>
{% endif %}
{% endfor %}

<img src="//cdn.shopify.com/s/assets/payment_icons/klarna-pay-now-813d6bf4798b6bad4ad28571b101244a7ecc999449292c8294c241dc3d42b9e8.svg" />

<img src="//cdn.shopify.com/s/assets/payment_icons/klarna-pay-later-fdabdec757136f6d442465b44278402cb03e5018ce4ff7dd81a5725a9d121741.svg" />

<img src="//cdn.shopify.com/s/assets/payment_icons/klarna-slice-it-4c6df0890639f3019d29062980feebff6c73d8996920bae74c02a7973607ea7f.svg" />

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New Member
1 0 0

Hi @KristiAtKlarna Are you able to get a developer to add Klarna into my theme please? I have an account, but would like it to be more prominent.

Thank you

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Shopify Partner
56 3 10

Hi @sam-n ,

Klarna generally doesn't update merchant themes directly, but Klarna's on-site messaging app is available for you to easily add Klarna On-Site messaging on your store. Klarna on-site messaging now also includes a footer placement (for some regions).  Please see https://apps.shopify.com/klarna-on-site-messaging for the Klarna On-Site Messaging app, and if support is needed, please email skosm@klarna.com

 

Hope this helps!

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