Linking your Canada Post account with shopify

Quite disappointed to learn that when I linked my Canada Post small business account to my Shopify, my shipments don't contribute to my savings level increasing. Shopify only USES my current rate. My shipments don't contribute to my ACTUAL CP account.
1 year e-commerce, 7 years B&M store.
Shopify Staff
Shopify Staff
109 17 24

Hi, @ShawnBouchard!

Sophia here from Shopify.


Thank you so much for sharing this feedback about how the Carrier Calculated Shipping feature currently works. At this time, connecting your Canada Post account will allow you to display your negotiated rates to customers in the checkout. The appropriate teams here have received your feedback and will take into consideration with Canada Post whether we can update the feature so that it does contribute to your Canada Post account in the future.

Thanks again for sharing this! Please let me know if you have any questions in the meantime.


Sophia | Social Care @ Shopify
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