Mandatory phone number for pickup option

amberroseg
New Member
5 0 0

I need to find a way to make providing a phone number mandatory for local pickup customers at checkout.  Is this possible?

Currently every combination of options I have tried only requires it for shipping. 

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KetoOnBakery
New Member
2 0 1

Hi there, 

I have the same question.  Have you been able to resolve this issue?  Thx, Wade

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amberroseg
New Member
5 0 0

I have not yet ! 

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mdgozza
New Member
1 0 0

I also have this requirement and have been unable to find a solution. 

 

You can require a phone number for shipping orders, but not for pickup orders.

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LoKogan
New Member
1 0 0

I have the same issue

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KetoOnBakery
New Member
2 0 1
I will try to contact Shopify this week and update you on what I find. 
HiEssential
New Member
1 0 0

Hello,

I just got off chat with support and they informed me that this isn't something that Shopify is offering right now. I didn't accept this answer. Because billing information is required (and the phone number is required as part of the billing information) I added the following little code to my "Order Notification" that is sent to staff.

<strong>Customer Contact Information</strong><br><br>
{{ billing_address.name }}<br>
{{ billing_address.phone }}<br>

This just grabs the name and phone number from the billing information section. I no longer have to email the customer and ask for their phone number. If they are using one that's different than the billing phone number, then I'm in trouble. But this is working so far. At least I have 1 contact number.

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