We have just released a shopify app that resolves this issue completely.
Check it out and let us know your thoughts.
Thanks for the feedback Steven.
I don't think its ever been a case of Technical its more thats its a big toss up between Customers having a seamless checkout experience and order administration. Shopify has opted to go for the checkout experience which could possibly have a marginal conversion increase. I guess the way we see it though is that although the customer isn't interrupted in the checkout they are confronted with the need to talk to customer service to resolve the issue which would have an impact on second purchase which as many businesses know is the real indication of brand advocacy.
In the end we have just released this to give store owners the choice if it will be beneficial for them.
released this to give store owners the choice if it will be beneficial for them
All Shopify had to do in Checkout Settings was create a button to enable 'Force customer to select delivery method (recommended if you offer Store Pickup)'
A small extra step in checkout process that would only apply where needed.
We are glad to announce that the Default Shipping app has now been fully approved by the Shopify Team.
We have also recently added a full video of the app to the app store listing
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I think this is going to be a deal killer for me with Shopify, I'm in the 14 day trial period and while testing my store was confused by the zero shipping it always chooses. I see the solution by Evulse above but really don't see why I should pay another $99 in addition to the already rather substantial monthly fee that Shopify wants. Shopify is a slick professional looking system but shouldn't create extra manual administration work for me due to a simple missing feature like this.
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