Manual payment authorization

New Member
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Hi guys, maybe you can help me!

So I created a draft order in my shop, it was for a custom item not usually listed in the shop, and I sent the invoice to the customer by email.

She paid for it, she sent me the proof.

But now I can't find that payment anywhere.... where is it supposed to be? Does it take a while to process? Where can I find it in my store admin page? I read somewhere that I need to manually authorize the purchase if it was through a credit card but... where?

I've looked everywhere and can't seem to find anything...

Any help would be greatly appreciated.