We are faced with an issue relating to 3 different shipping profiles, which we hope to resolve with your help.
Our store features 3 different product types (Print On Demand products). Each product type is fulfilled by a different vendor, and therefore needs a different shipping profile.
We have 3 shipping profiles set up in our store settings, as follows:
- One shipping profile: flat rates; and
- 2 weight based shipping profiles
Each shipping profile has 3 shipping zones (USA, CA and Rest Of The World).
We have assigned the different products types to their respective shipping profiles.
The problem we're faced with is that only 1 shipping profile is working (the flat rate profile).
When trying to check out with a product in cart that is assigned to one of the other 2 shipping profiles, either individually or in combination with a product of the shipping profile that is working properly (flate rate profile), an error notification is displayed on the check out page: 'There are no shipping methods available for your cart or address'
Could someone help us find the cause of this issue?
Any input would be appreciated.