I have two different shopify product pages that are both selling the same physical product. This physical product has just one SKU that I have entered on both product pages.
However, when the product is sold on product page A, it only updates the inventory of the physical product for that specific product page, and not the inventory for product B as well (which intuitively it should--because they are utilizing the same SKU).
How can I set it so that no matter where the physical product is sold (no matter which shopify product page it is sold on), the inventory will update across all areas?
The issue here is that product page A might sell 50 of the physical product, but it doesn't update that inventory at all on product page B and then I run into mismatched inventory numbers and fulfillment issues because we ran out of the product when we had no idea.
Unfortunately Shopify doesn't keep in sync inventory for products that have the same SKU. You will need to use a plugin/app for that.
For example, Trunk can keep inventory in sync in real-time between shared SKUs within your Shopify store: https://www.trunkinventory.com
P.S. I'm the developer of Trunk so please let me know if you have any additional questions/concerns!
Sorry to bud in but I just wanted to mention that Trunk will be able to sync stock levels between different products within the same Shopify store. There's two ways Trunk can do this:
1. either by making sure all products that you want to sync together have the same SKU, or
2. if you don't/can't make the SKUs be the same, you can use our bundling/kitting feature to do this: http://bit.ly/trunkhelpbundles
Here is Trunk's Shopify App Store listing if you're interested in checking it out: http://apps.shopify.com/trunk
Please let me know if you have any questions!
Hi, is this bundles app the one that you use?
will it allow me to sync stock levels for 2 different products?
Yes! we have been using the 'Bundles' app ( just search for that in the apps) which has been great. Super easy to use, and recognises when items are deleted etc ( I don't know how to link the app here otherwise I would!)
It's really disappointing that this doesn't work out of the box with Shopify. Not only that, but it allowed us to create a page using the duplicate SKU, without any warning that it wouldn't be syncing inventory properly.
We already pay thousands for an external inventory management system (SkuVault), so it's strange that the answer is to add yet another inventory management system into the mix. Or, is this something I need to bring up with SkuVault?