Multiple payments delayed by up to 30 days

New Member
1 0 0

Could I get some help understanding why some of my payments are being delayed so long? See the attached photo.


Annotation 2020-02-28 092058.png


Shopify Staff
Shopify Staff
1037 87 116



Ted here from Shopify, thanks for reaching out to us and for providing that screenshot!


I'd need to take a closer look at your account with our Shopify Payments team to see why this may have happened. I've sent an email your way for more information. Could you reply back to my email so I can review this with the team? 


Many Thanks,

Ted | Social Care @ Shopify
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