My client's credit card is declined with unknown reason

Highlighted
New Member
1 0 0

I just started my first Shopify shop, luckily I got 1 purchase, but the payment was failed. I checked the payment history, it shows "do_not_honor" error code. I checked some of the old articles, many people got this error code but nobody gave a workable solution. My shop is Hong Kong based and the client is from Mexico, who pay with visa (Stripe)

I felt being scammed because I paid Shopify $29 USD/month and it returns "do_not_honor". All my expenses and preparations are wasted now... Do anybody also got this and had a solution in the end? Thanks a lot,

0 Likes