I got an order that presumably look fraudulent. I did not fulfill the order and Shopify never credited me instead held the funds due to the fraudulent nature of transaction.
I contacted the buyer to send more information (details) and never got a response.
I received an email of a charge back with fees of $15. What should I do.
Do i accept the charge back or just ignore the email as I never got any payment from shopify... kindly help out?