My first Charge back - I need advice

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I got an order that presumably look fraudulent. I did not fulfill the order and Shopify never credited me instead held the funds due to the fraudulent nature of transaction. 

I contacted the buyer to send more information (details) and never got a response. 

I received an email of a charge back with fees of $15. What should I do. 

 

Do i accept the charge back or just ignore the email as I never got any payment from shopify... kindly help out?

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