I ship only within Canada. Because we are a small distillery, regulations require us to only use Canada Post. I therefore have no need for other shipping carrier options for our customers. We also have an Enterprise level corporate account with Canada Post which, prior to our move to Shopify, when we were using Woo Commerce, allowed us to create manifests for our shipments. This document is critical to the smooth movement of our goods through the Canada Post system.
When I was seeking the same capability on Shopify I was pleased to see that there was an app, that one could install for free, that would create simple manifests for a single carrier. I was then astounded to see that this app only worked with USPS!
I have resorted to using a Multi-Carrier App which by giving me access to many delivery options is far more than I truly need and also costs me an additional $29 USD monthly. I am less than thrilled by this.
Shopify is a CANADIAN company. On the momentum of online COVID shopping, it has grown to be worth more than the Royal Bank of Canada. I strongly suggest that allowing those of us who have moved to this platform to create a manifest within the Canada Post system is not too much to ask. MAKE THIS A PRIORITY PROJECT FOR YOUR EAGER DEVELOPMENT TEAM PLEASE!!
Sophia here from Shopify. Thank you for taking the time to share your experience here. I want to assure you that this feature request has been submitted to our developers for consideration in future updates.
While I can't guarantee when and if Canada Post manifests will be available directly through the admin, I'm happy to discuss the other options with you in the meantime, especially if there's an app that's more cost effective for your business. I was taking a look at the Canada Post website where they've listed several apps to help you integrate your Canada Post features with Shopify.
Shippo is included in that list, and I know it's a popular option for many merchants here. Shippo has more details about how to create manifests with their app here: Manifests and SCAN Forms. I also came across Multi Carrier Shipping Label in the Shopify App Store. Are either of these the app that you're currently using?
I understand that using a paid app isn't an ideal solution for you. While these apps are a workaround for now, our developers are reviewing your feedback and you can keep an eye out for future updates on the changelog.