New top level domain emails eg. sales@example.global listed as 'not valid'

New Member
1 0 0

Hey,

so we purchased a brand new domain name ending with .global not the usual .com.au etc

and finding shopify and many other websites do not recognize the email. Declines adding a new user account for shopping carts throwing back 'email is invalid'

New domain names, i get it.. but can we get this support please?

thanks

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Shopify Staff (Retired)
Shopify Staff (Retired)
290 0 160

Hey Shannon!

I opened up a ticket with you so we can go over this. :)

If anyone else in Forum-land has a new and special domain like .global that's not working, feel free to email support@shopify.com with a couple examples of emails and we can take a look!

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