I am getting frustrated with the ability to add shopify payments to my store.
I took the store operations over with a friend. The shopify payments account was on hold to verify identify, info etc. I click to go through this process, and it never directed me to the screen to input my EIN, business info, etc.
So, I removed shopify payments so I could add it back again and start the process over. Now, on my payments screen, there is no option to add the Shopify payments as a pay option.
This doesn't make any sense to me--the business is eligible. It's located in the United States, and sells jewelry products. The option was there before, now it is not. Our store is the-cork-collection
Welcome to Shopify!
Have you followed this guide?: https://help.shopify.com/en/manual/payments/shopify-payments/setting-up-shopify-payments
I've tried that entire guide. I don't have those options available.
When I went to finish setting up payments, I was never able to enter that information.
When I go to Settings > Payment providers. There is NO option for Shopify payments. Does't show up on the screen to add.