No order confirmation email sent to few customers

avneet_mann
New Member
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Hello Team,

Few customers reported that they have not received any order confirmation email while their payment was captured in shopify. The order timeline show that payment was received and order was created however no order confirmation email was sent. We use Payu as our payment gateways. Please suggest.

 

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david891
New Member
1 0 0

Did you get to the bottom of this? Experiencing the same issue 

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