Non-latin characters at checkout/shipping/billing address

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New Member
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we also need this feature...

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New Member
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@Canneman wrote:

Hey Nick, great the team is looking at this. 

How would we know when this comes available. As for us it is also a must have for our 3PL. Currently we are paying 2000$ / year for an address (lookup) verification app. Which is ridiculous in my opinion. 

If possible it would be highly appreciated if you could please let me know what we can expect, when, and if you need beta testers.... I am all ears. 

Cheers, 

r


Hello @Canneman 
May I ask which verification app you were using and if you found a better solution? Right now we're facing the same issue. We would like our customers to be able to enter addresses in Japanese characters, but our fulfilment center cannot prepare labels without it being in English. We're looking for some kind of automated address translation feature (preferably within shopify itself ofc).


Best regards,

 

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New Member
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Hey Niels,

We were using: https://addressvalidatorapp.com/#pricingSection
But now back to Customer Service sending personal emails to unknown
addresses.

Still no solution from Shopify.

Cheers,
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New Member
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Thank you very much for your response!

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New Member
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Hello!

 

We are also having issues with our international customers entering their address with Japanese characters, some use Greek character etc.. Is there anyway to prevent this from happening within Shopify at the time of order? Our Increment store uses Shopify to checkout etc.

 

Please advise

 

Thanks!

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New Member
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Same problem here. 
All orders exported in EDI are causing problems when printing the UPS or TNT labels.

Does anyone know a CSV export app which can replace characters ? 

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Hey thomashubert,

Our app EZ Exporter can replace characters using our Calculated Fields feature.  We only support CSV and Excel formats and not EDI, however.

We've actually built a function that can automatically replace unicode characters with the closest ASCII equivalent (and strip them out if there's no equivalent): https://www.highviewapps.com/kb/ez-exporter-calculated-fields-functions/#normalize-text

Please feel free to contact us if you have any questions. 

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill
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Tourist
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will this automatically do it?

Our fulfilment is synced with the orders. Order arrives>fulfilment receives>shipment is sent

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New Member
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Hi Jonathan-Ha, 

In the meantime, I have found that the app we use (Exportible) is also supporting a formatting option for removing non-aplhanumeric characters in their Pro plan (20$/mo) 
Thank you anyway for taking the time to offer me your solution

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No problem @thomashubert, good to hear you've found another solution. :)

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill
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