Not Able To Purchase UPS Labels

jikonijoe
New Member
3 0 0

I am also getting this ups account error issue.

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Minton224
Tourist
4 0 5

How did you get your account number? This is a nightmare for me - been 6 days - I can't pay anything because I don't have the account number to pay them?

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Minton224
Tourist
4 0 5

For anyone reading this thread and wants to avoid the nightmare Shopify caused me - if you get this error:

 

There is a problem with your UPS account, please contact shipping-ups@shopify

 

All you do is find an old label and the first 6 (six) digits after the 1Z is your account number - 1Zxxxxxx09873 - call UPS and give them your account number and they will most likely tell you there is a small outstanding balance (mine was $30) - you pay them with a credit card and they turn it back on immediately! Shopify couldn't figure this out at all - 5 days of responses telling me to wait................grrrrr...... I hope this can help someone not have to deal with what I did!

jikonijoe
New Member
3 0 0
I realized that just like your private or negotiated ups account number is
6 digits, if you look at your tracking number..the account number us always
displsyed after 1Z xxxxxx 0blablaba
So, 1,Z ( your 6 digits/ letter account number) then the actual tracker.
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jikonijoe
New Member
3 0 0
Exactly . Mine was $3.00 three measly bucks cost me $1000!!

I too realized that just like your private or negotiated ups account number
is 6 digits, if you look at your tracking numbers...the account number is
always displayed after 1Z xxxxxx 0blablaba..
So, 1,Z ( your 6 digits/ letter account number) then the actual tracker
##-
Good luck!!
Please type your reply above this line -#

Thank You,
Jikoni Joe
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