Order status set to payment paid fulfillment unfulfilled

KristofArchery
New Member
3 0 0

So I'm new to shopify. I have been looking for two days on how to adjust settings so when my customer place an order the system will automatically charge their card but the status will be "Unfulfilled". Once I pack and ship the item I would like to change it to "Fulfilled" . How do I do that? Is it even possible? 

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Sophia
Shopify Staff
Shopify Staff
866 57 98

Hi, @KristofArchery.

Sophia here from Shopify. Welcome to the Shopify Community!

If you sell physical products that you're packing and shipping yourself, you can follow these steps to fulfill orders manually.

Once an order is ready to ship, head to the Orders section in your admin and click on the order number. From the order details page, you'll either be able to select Create shipping label if you're using Shopify Shipping, or Mark as fulfilled in which case you have the option to add your own tracking information. Either of these options will result in the order being marked as Fulfilled in the admin.

For the most up to date information, the step-by-step instructions and other considerations can be found here in the Shopify Help Center. If there's any part of the process that's unclear, please let me know and I'd be happy to review it with you.

Sophia | Social Care @ Shopify 
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