Orders Showing As Unfulfilled After Being Fulfilled

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Shopify Staff
Shopify Staff
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Hi, @ArrowAve!

When you head to Orders > All orders, be sure to select the Open filter. This should show you only the 9 orders that are still unarchived:

02-05-6r3an-q6d9x

 

Once you find these orders, try manually archiving them either individually or by selecting all orders at once, then selecting Actions > Archive orders:

 

02-10-wyzwp-utro2

 

Have any new orders failed to automatically archive since, or is it still just the 9 orders that haven't archived? If you're having any trouble with the process of locating and manually archiving these orders, please let me know and I'd be happy to take a look into your account.

Sophia | Social Care @ Shopify
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