Pay codes, how often do you need to enter a new one?

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Hi This may seem random, but I'm trying to work out how far in between entering a pay code to check out would my customers need to enter a new one?  I frequently turn off my website to add items and when I put it back up I'd like them to be able to still be logged in if say they put in the code at 9am and I opened the shop at 4pm.  Is there a general time frame for when it times out? Thanks! 

Community Moderator
Community Moderator
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Hi @JenniferNoble09,


Nick here from Shopify!


Can you clarify what you mean exactly when you say pay code? I'm not 100% sure if you mean a customer discount code or something else. 


Can I also ask why you are turning your website off to add new product items? Shopify is built so that you can leave the store live and add products when you wish and even click to not have the products go live straight away either. You can see an example of where this setting is and it might look in the image below. 




Looking forward to hearing from you with more details and context and we can troubleshoot it further. 


All the best, Nick

Nick | Community Moderator @ Shopify
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