PayGate not working

Highlighted
New Member
3 0 0

Good day,

I have added my PayGate payment gateway but every time I try to pay the website redirect me back to my shopping cart. Can you please help me with this. 

0 Likes
Highlighted
Shopify Staff
Shopify Staff
816 50 103

Hi there Carmen!

Don here from Shopify. :)

As PayGate is a third-party payment gateway with an integration here you would actually need to contact PayGate here for assistance with setting up this gateway.

We make integration with third-party gateways available for our platform, though it is actually the gateway providers themselves that would be responsible for supporting and maintaining that integration.

Just reach out to PayGate directly to let them know what is happening on your site and ask what you might be able to do together to get this working for your store. :)

We're also available 24/7 via our support site to field any other questions you might have.

All the best!

Regards,
Don

Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted

Any update on this, i am facing the same issue. 

0 Likes