PayPal Express Checkout Stuck Pending

Spirit
New Member
2 0 8

Hello, I have a pending payment from PayPal express payment that still hasn't cleared and it has been 5 days. What can I do to receive payment? I've checked Paypal and Shopify and see no actions for me to take.

QuitaB
New Member
1 0 2

I have the same question.  Were you able to figure it out?

Spirit
New Member
2 0 8

Not yet unfortunately. It's so strange, even tried creating another Paypal account to accept it. 

Crooks
New Member
1 0 2

I’m struggling with the same issue. 5 days now and still no change in the status:(

drac
New Member
2 0 3

I am in the same boat.  Does anyone know how to resolve this?

TheLillyLook
New Member
1 0 1

Also in dire need of help on this problem 

amritkundan
New Member
1 0 2

Hello has anyone figured this out yet... how long does it take? Should I fulfill the order?

ChrisC33
New Member
1 0 0

Same problem here. I contacted Paypal and the have no payment information received.

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BraviosUSA
New Member
1 0 1

Same issue here. This is critical. How do we get Shopify attention/help?

rider99
New Member
1 0 18

Not sure if this will work for others. I had the same problem and managed to solve it.

My store is new and got my first sale via paypal and it was marked as payment pending. Was like this for a day.

Did some research, found that email conflicts within Paypal could be an issue.

I have one email I use to log into Shopify and a different email for Paypal. 

I logged into my Paypal, added/linked the email address I use to log into Shopify. I then made it my primary email on Paypal.

I went back into Shopify, deactivated my paypal and then reactivated using the new primary email (same email I log into Shopify).

'Payment Pending' disappeared and the money then instantly showed up in my paypal.

Hope this helps someone