PayPal Express Checkout

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New Member
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Hello guys, have a serious problem. When I make a test order it is asking me for PayPal account, there is no option to pay with credit card..the settings in PayPal are ok. Why is this like that. Any help would be appreciated  

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Shopify Staff
Shopify Staff
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Hey, Snezhana !

My name is Alex, I'm a guru here at Shopify!

Hmm, I see.  There is a setting in your profile with PayPal that specifically allows customers to pay without having to use a PayPal account - this isn't available in all countries, however.  There are some regions where PayPal requires users to pay using an account.

I'd suggest double checking your settings in PayPal to make sure you've got the right setting there - there's more information on the exact changes you need to make in your account right over here. If that doesn't help, I'd suggest reaching out to the PayPal team directly to find out what the issue might be; they'll be able to let you know the availability in your country for this feature!

Hope that's helped!  Please feel free to let me know, and you can always give us a call or start a live chat at any time.  We're open 24/7 for your convenience and always happy to assist!

Cheers,

Alex | Shopify Guru

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New Member
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Thanks for the reply. Contacted PayPal and they helped and did something  so now it's possible. Thanks for the reply :) 

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