PayPal express checkout

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New Member
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Hi my paypal is active but on my shop under express checkout the box is blank?
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Shopify Staff
Shopify Staff
314 36 56

Hi @Lakota,

Hyde here from Shopify.

While it's very difficult to diagnose the issue without having a look at your store, you're given a PayPal Express Checkout account with the email you used to sign up for your Shopify store as soon as you open a store.

So before you can collect payments for orders made with PayPal, you need to make sure you have the right email address connected and that you have a Business Paypal account.

I'd recommend having a read through our help document on it here, but if you have any further questions I'm happy to answer them.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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New Member
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Thank you, it's all sorted now
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