PayPal payment issue

Highlighted
New Member
1 0 0
Hello everyone.
I've setup PayPal as a basic payment on my store but when the customer go to finish the payment he see ebay word on PayPal receipt he see this phrase ( you will Payout 20$ to ebay.

https://www.photobox.co.uk/my/photo/full?photo_id=502081004597

How can I put my store name instead ebay
0 Likes
Highlighted
Shopify Staff
Shopify Staff
540 31 86

Hi, @Alrussi.

 

Tira here, from Shopify Support.

 

Have you contacted PayPal Support to see if you can modify the "ebay" name to your store's name? You can contact them here through this link: Contact PayPal Support

 

Once you have more information from their support about this name change, I would love to hear more about what information was given to you. If they mention that this is related to Shopify, please let us know by replying to this thread and I can look at this in more detail for you.

Tira | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes