Payment error

Highlighted
New Member
1 0 0

I am not able to select a plan for any reason at all. I have tried numerous things and it still gives me an error. Help! 

0 Likes
Highlighted
Shopify Staff
Shopify Staff
910 56 113

Hi there @ARSC!

Don here from Shopify.

Could you provide us with more info here so we can try to figure out what's happening here?

If you could share a link to your store, and let us know what the error you are seeing when adding a payment method and selecting a plan, that would be great.

It would also be helpful if you could share a screenshot of the error if possible, as well as letting us know which payment method you were attempting to use.

The more info we have on the situation the better we'll be equipped to provide support here.

 

Regards,

Don

Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes