Hey Shopify Community,
My store has received some orders and the user has paid via paypal, however, I haven't set up any bank account and ssn yet. We're planning to do that once we have our information.
I guess as long as I set those things up, I can receive the payment.
My question is how long could the payments be stuck there? Let's say I add my payment method in 2 months or a year, would they still be available?
Hank here from Shopify.
So currently, you are using PayPal but are looking to set up Shopify once you have further information to verify your account, is it?
I believe by your question you referring to how long your payments would stay in your PayPal account. But if it is not, please do let me know!
For Paypal, you should see the funds when logged into your PayPal account and should stay there until you withdraw the funds. But if you see any issues with this, or if it the funds are pending, your best bet is reaching out to PayPal directly as it is their payment gateway you are using.
Let me know if you have any other questions, or if I have misunderstood the question.