Payments setting

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Tourist
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Hello :D replace the / with -
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Community Moderator
Community Moderator
3073 231 501

Hi @katherinezz,

 

Just to make sure there are no spaces after you add the - also and to write the full year (1986 for examples instead of 86). 

Nick | Community Moderator @ Shopify
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New Member
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great thanks and Do you think you can help me change my banking info on my payment I tried many times and it tells me my conformation of my old bank account is incorrect and now I cant change it. What do I do?
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Community Moderator
Community Moderator
3073 231 501

Hi @katherinezz, we wouldn't be able to change, add, or adjust any banking information as it would be too sensitive. 

 

Are you trying to change the bank details in your admin to get paid here or for the billing of your Shopify plan? If you could screenshot where exactly you are referring to (without any sensitive information) it would be a huge help to find out where exactly you mean. 

Nick | Community Moderator @ Shopify
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Community Moderator
Community Moderator
3073 231 501

Hi @katherinezz,

 

I have reached out to you directly about this. If for any reason you didn't receive an email, please let me know here. 

Nick | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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