Payout Schedule Missing from Settings

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Tourist
9 0 1

Hi there!

I love how quickly Shopify issues payouts, but when reconciling my bank transactions, it's a bit of a pain. I'd like to schedule them weekly or monthly instead and I found this article to help set this up. However, when I go into Settings > Payment Providers > Shopify Payments and click "Edit," I'm missing the Payout schedule option. Is this only available in certain accounts? I'd really love to change my payout schedule - any insight would be greatly appreciated.

Thank you!
- Sami

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Shopify Staff
Shopify Staff
826 50 103

Hi there Sami!

Don here from Shopify!

As this query relates to your account specifically I will need to send you out an email so we can discuss this privately and securely. :) 

Keep an eye out for an email from me shortly so we can go over what is happening here.

All the best! 


Regards,
Don

Don | Social Care @ Shopify
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