Paypal Express checkout Integration problem

Highlighted
New Member
6 0 0

I have tried to integrate my multiple stores with multiple paypal business accounts, but its not happening anymore. 

Previously, i was taken to a page where i have to grant permissions to do the integration but now i am directed to paypal dashboard with no option to grant permissions. 

Please help! 

0 Likes
Highlighted
Shopify Staff
Shopify Staff
826 50 104

Hi there Nirbhay!

Don here from Shopify!

Thanks for reaching out on our merchant forums here. :)

We'd like to check out a few things in your Shopify account to see what might be happening with your PayPal integration.

If you could send an email to support@shopify.com (from the email address that you use to log into your Shopify admin).

Once you do so, you’ll then get an email with a ticket number. If you could pass me the ticket number here, we can then take a look at this into this with you.

It might end up being the case that you need to contact PayPal support directly about this, though we'd like to take a look into it first to see if there's anything we can do to help out.

Of course, if there is anything else I can help with please just let me know!

Regards,
Don

Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes