Paypal Express checkout Integration problem

New Member
6 0 0

I have tried to integrate my multiple stores with multiple paypal business accounts, but its not happening anymore. 

Previously, i was taken to a page where i have to grant permissions to do the integration but now i am directed to paypal dashboard with no option to grant permissions. 

Please help! 

Shopify Staff
Shopify Staff
826 50 104

Hi there Nirbhay!

Don here from Shopify!

Thanks for reaching out on our merchant forums here. :)

We'd like to check out a few things in your Shopify account to see what might be happening with your PayPal integration.

If you could send an email to (from the email address that you use to log into your Shopify admin).

Once you do so, you’ll then get an email with a ticket number. If you could pass me the ticket number here, we can then take a look at this into this with you.

It might end up being the case that you need to contact PayPal support directly about this, though we'd like to take a look into it first to see if there's anything we can do to help out.

Of course, if there is anything else I can help with please just let me know!


Don | Social Care @ Shopify
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