Does anyone have experience with PayPal as a new seller?
I set up a business account, and paypal requested shipping information to release funds on hold. When it was provided, they released the funds less than 24 hours after delivery.
Now my account is on hold and they are requesting supplier invoices, my ID, and business information. I am in the process of providing these, but I've read in other forums that PayPal will just continue to hold funds and may not approve certain invoices. I have also heard that they may suspend an account that isn't verified for 180 days.
I am a small business, barely making money, and I certainly can't afford to have my money held for 180 days.
Does anyone have experience having gone through this that you could share with me?
If I can't get this resolved ASAP, I'm going to have to disable it as a payment option, and I don't want to do that if I can help it.
We had this issue when we first went into business. It took about 2.5 months to fully resolve and was very frustrating. We ended up turning off Paypal about a month into it and then turned it back on after sorted out. We haven't had any issues since. Just make sure to keep evidence of sales/pick ups as they may ask for it and it makes it go faster.