Hi everyone,
I run a grocery store and have started doing local deliveries - i accept both card payments and PayPal (I've recently started during this whole COVID-19 crisis).
PayPal is currently putting a hold onto my funds, and requires "proof of shipping" to unlock them (otherwise i think I have to wait 21 days?)
I understand PayPal isn't ideal for local shipping and delivery, as a customer can do a "item not received" claim, and we'll have no courier shipping number to say otherwise.
Does anyone have any advice on this? What can I do?
I’m having the same issue... it’s infuriating! I was back and forth with Paypal all night and basically they told me that’s just the way it is and I will have to wait 21 days. Has anything changed for you since you posted? I’d like to just not accept Paypal but unfortunately so many buyers use it
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