Paypal and local deliveries

[richardcc1992]

Hi everyone,

I run a grocery store and have started doing local deliveries - i accept both card payments and PayPal (I've recently started during this whole COVID-19 crisis). 

PayPal is currently putting a hold onto my funds, and requires "proof of shipping" to unlock them (otherwise i think I have to wait 21 days?)

I understand PayPal isn't ideal for local shipping and delivery, as a customer can do a "item not received" claim, and we'll have no courier shipping number to say otherwise.

Does anyone have any advice on this? What can I do? 

[PatriotPastures]

I am having this same issue. Interested in a solution. 

[thebettercrumb]

I’m having the same issue... it’s infuriating! I was back and forth with Paypal all night and basically they told me that’s just the way it is and I will have to wait 21 days. Has anything changed for you since you posted? I’d like to just not accept Paypal but unfortunately so many buyers use it