Paypal express checkout not working

Tourist
8 0 2

Hi I want to connect my shopify account with paypal express checkout. But it’s not working. When I click on activate express checkout on shopify payment option, it successfully login to paypal on the next page , it has option “almost done” and back to shopify. So I click on back to shopify it fetch the paypal information and tried to processing the data but again shows me the same option “Activate paypal express checkout”

 

Note : While these processing for the first time paypal converted my personal account to business account, asked me to submit ids all done. Got email from paypal that information are reviewed and my account has been returned to regular standings.

 

I have also tried by adding my Debit card . but doesn't help

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Shopify Staff
Shopify Staff
151 19 29

Hi, @dipu!

Sophia here from Shopify.

I can see that you mentioned in this thread that the issue is resolved. Just to confirm, is PayPal Express set up on your store now? If you run into any other issues with the payment gateways or have any other questions, feel free to let me know and I'd be happy to help you out.

Sophia | Social Care @ Shopify
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New Member
2 0 0

I am facing the exact same issue.

 

So many times i Have clicked on "Activate paypal express checkout" & completed the process till "Almost Done" but after that i cannot see any instructions in PayPal to complete my setup.

Also on return to Shopify "Payment Providers" tab i get same screen wherein again i can see "Activate paypal express checkout"

Kindly support as i am unable to confirm weather my PayPal is connected as payment provider to Shopify OR not ?

 

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Shopify Staff
Shopify Staff
151 19 29

Hi, @yoro123.

Welcome to the Shopify Community! If you're still seeing "Activate PayPal Express Checkout" in your admin, PayPal is not yet connected to Shopify. Were you able to try the solution mentioned in this thread for getting PayPal setup complete? There might be permissions in your PayPal business account that need to be edited.

What browser and device are you accessing the Shopify admin from?

Sophia | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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