Paypal payment questions

New Member
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I have had two customers check out with paypal. I did not have pay pal set up prior to their purchases. I then created a business paypal with my email associated with the shopify account. I cannot see any activity on paypal, after contacting them, they lead me to see whats going on with the shopify end of things. Looking for support on finding where these customers money went. 


Looking for a prompt reply,