PayuMoney dropping transactions

New Member
1 0 0

I have a Shopify store based in India. I use PayuMoney as a PG. While most of the time it works well, around 2% of transactions that are completed end up not getting registered as orders on Shopify. 

They are recorded as Abandoned Carts even though payment has been made. They have to be manually recreated and the payment information is not recorded correctly. 

Is anyone else facing this problem?